Privacy Policy
Last Updated: August 11, 2026
1. Introduction
Welcome to Juan's Lawn Care LLC ("we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (juans-lawn-care.com) and use our landscaping services.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you voluntarily provide to us through our website contact forms. The specific types of information we collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Business Information: Company name.
- Service Details: Information regarding the specific landscaping services you are interested in (e.g., lawn mowing, landscaping design, snow removal) and the property address where the service is to be performed.
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to your inquiries and provide you with quotes for landscaping services.
- To schedule and confirm appointments.
- To send you invoices and billing information related to services rendered.
- To communicate with you regarding the status of your project or service.
- To improve our website functionality and customer service.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
Cloudflare: We use Cloudflare to provide content delivery network (CDN) services, which helps us deliver our website content quickly and securely. Cloudflare may set cookies to manage traffic and ensure the security of our website.
You can control how cookies are used by adjusting the settings in your web browser. For more information on Cloudflare's use of cookies, please visit their privacy policy.
5. Sharing Your Information
We value your trust and are committed to keeping your data secure.
- Third-Party Sharing: We do not sell, trade, or rent your personal information to third parties.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Examples may include payment processors or appointment scheduling software. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax or accounting purposes).
Right to Delete: Under the Maryland Online Data Privacy Act, you have the right to request the deletion of your personal data at any time. If you wish to have your data deleted, please contact us using the information provided below. Upon receipt of your request, we will take reasonable steps to delete your data, subject to legal obligations to retain certain records (such as financial records for tax purposes).
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our systems.
8. State-Specific Privacy Rights (Maryland, Virginia, West Virginia, Pennsylvania)
Since we operate in the states of Maryland, Virginia, West Virginia, and Pennsylvania, we adhere to the privacy laws applicable in these jurisdictions.
A. Maryland Online Data Privacy Act (Effective April 1, 2026)
As a business conducting business in Maryland, we are committed to complying with the Maryland Online Data Privacy Act. This law grants Maryland residents specific rights regarding their personal data:
- Right to Know: You have the right to know what categories of personal data we collect, the purposes for which we collect it, and the categories of third parties with whom we share it.
- Right to Access: You have the right to access your personal data and receive a copy of it in a portable, commonly used format.
- Right to Correct: You have the right to request corrections to inaccurate or incomplete personal data.
- Right to Delete: You have the right to request the deletion of your personal data, unless we have a legal or business reason to retain it (e.g., tax records).
- Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal data (if applicable) and opt-out of targeted advertising or automated profiling.
- Right to Non-Discrimination: We agree not to discriminate against you (e.g., by charging different prices or providing different service quality) for exercising your privacy rights.
How to Exercise Your Rights: To exercise any of these rights, please submit a written request to us at the contact information listed below. We aim to respond to your requests within 45 days of receiving your request. If we need more time, we will inform you within the first 45 days and provide a reason for the delay.
B. Virginia Consumer Data Protection Act (VCDPA)
Residents of Virginia have similar rights to access, correct, delete, and opt-out of the sale/sharing of their data. To exercise these rights, please contact us at the address or email provided below.
C. West Virginia and Pennsylvania
Residents of West Virginia and Pennsylvania also have specific privacy rights under state law. We strive to honor these rights by providing clear mechanisms for consumers to access, correct, or delete their data.
9. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under the Maryland Online Data Privacy Act or other state laws, please contact us:
- Business Name: Juan's Lawn Care LLC
- Email: legal@juans-lawn-care.com (For Privacy & Legal Inquiries)
- Phone: 240-626-0615
- Website: juans-lawn-care.com
Questions about this policy? You can also reach out through our contact page.